Shipping policy
🚚 Baksaa Shipping Policy
Welcome to Baksaa — where fashion meets ease of delivery. We’re committed to providing a smooth and transparent shipping experience for all our customers. Please review our shipping terms before placing your order.
⏱ Order Processing & Dispatch
- Processing Time: All orders are processed and dispatched within 1–2 business days, excluding weekends and public holidays.
- Tracking Information: Once your order is shipped, tracking details will be shared via email or WhatsApp/SMS to keep you updated in real time.
🇮🇳 Domestic Shipping (India)
- Free Standard Shipping is available across India.
- Estimated Delivery: Orders typically arrive within 4–5 business days from the date of dispatch.
- Courier Partners: We work with trusted logistics providers such as Bluedart Air to ensure fast and reliable delivery.
💳 Prepaid & Cash-on-Delivery (COD) Options
- Cash on Delivery (COD) is available at no extra cost for domestic orders. COD orders are verified via phone or email, so please ensure your contact details are accurate.
- Prepaid Orders (credit/debit card, UPI, or net banking) are processed and shipped faster, offering a more seamless experience.
🌍 International Shipping
- International shipping charges vary based on destination and will be clearly displayed at checkout.
- Estimated Delivery: Typically 10–12 business days, subject to customs clearance and local courier timelines.
- Courier Partners: We ship internationally through reliable carriers such as FedEx and Aramex.
- Duties & Taxes: Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
⚠️ Delivery Issues & Unserviceable Areas
- Missed Deliveries: If delivery fails after two attempts, the package will be returned to us. We’ll contact you to arrange redelivery or process a refund (international shipping fees are non-refundable).
- Unserviceable Locations: If your pincode is not serviceable, you’ll be notified and fully refunded.
🔍 Order Tracking
You’ll receive a tracking link via email or WhatsApp once your order has been dispatched. You can monitor the status of your shipment at any time.
🏪 Jaipur Local Deliveries
- In-store Pickup: Available within 24 hours for orders placed from Jaipur.
- Same-Day Delivery: Available for Jaipur-based orders placed before 4 PM. Orders placed after that will be delivered the next business day.
⏳ Unexpected Delays
While we strive to ensure timely deliveries, delays may occur due to weather, customs clearance, strikes, or holidays. We’ll do our best to keep you informed and assist you during such times.
📞 Need Assistance?
If you have any questions or need support, feel free to contact us:
- Email: baksaateam@gmail.com
- WhatsApp/Phone: +91‑9714045467
By placing an order on Baksaa.com, you agree to the terms outlined in this shipping policy. Thank you for choosing Baksaa.